Last updated: 17 August 2026
Thank you for shopping with Majestic Maharaja Silks. This Shipping Policy explains how we process, dispatch, and deliver your orders from www.majesticmaharaja.online. By placing an order with us, you agree to the terms set out below.
1. Order Processing Time
All orders are processed within [Insert number, e.g. 1–3] business days after payment is confirmed. Orders are not processed or dispatched on Sundays or public holidays.
Once your order has been dispatched, you will receive a confirmation email or message with your tracking details. Please note that during sales, festive seasons, or high-demand periods, processing may take slightly longer.
For made-to-order, customised, or pre-order items, additional processing time may apply, as indicated on the product page.
2. Shipping Timelines
Estimated delivery times after dispatch are as follows:
- Within India (Domestic): [Insert, e.g. 3–7] business days.
- International: [Insert, e.g. 7–21] business days (if applicable).
These timelines are estimates and are not guaranteed. Delivery may be affected by your location, courier delays, weather, customs clearance, or other circumstances beyond our control.
3. Shipping Charges
Shipping charges are calculated based on your delivery location, order value, and package weight, and are displayed at checkout before you complete your purchase.
- We offer free shipping on domestic orders above [Insert amount, e.g. ₹XXXX].
- A flat shipping fee of [Insert amount] applies to orders below this value.
- International shipping charges (if applicable) are calculated at checkout.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track the status of your delivery through the courier partner's website. If you do not receive tracking details within [Insert number] business days of your order confirmation, please contact us.
5. Delivery
We deliver through reputed courier and logistics partners. Please ensure that the shipping address and contact details you provide are complete and accurate, as we are not responsible for orders delivered to incorrectly entered addresses.
If a delivery attempt is unsuccessful, the courier may make additional attempts or hold the package for pickup. Orders returned to us due to repeated failed delivery attempts or refusal to accept may be subject to re-shipping charges.
6. International Shipping and Customs
For international orders (where available), please note that customs duties, import taxes, and any additional charges levied by the destination country are the responsibility of the customer. These charges are not included in the product price or shipping fee and are collected by the relevant authorities. We recommend checking with your local customs office for more information before ordering.
7. Shipping Delays
While we make every effort to dispatch and deliver your order on time, delays may occasionally occur due to factors outside our control, such as courier disruptions, natural events, or peak-season volumes. We appreciate your patience and will do our best to keep you informed in the event of any significant delay.
8. Damaged or Lost Shipments
If your order arrives damaged, or if your shipment appears to be lost in transit, please contact us within [Insert number, e.g. 48 hours] of delivery (or expected delivery) with your order details and photographs of the packaging and product where applicable. We will work with our courier partners to resolve the issue as quickly as possible. Please refer to our Return & Refund Policy for further details.
9. Estimated Delivery Time
Please note that the delivery time mentioned above is just estimation. Sometimes, the deliveries may be stalled due to unforeseen circumstances that are beyond our control. This may include unexpected travel delays from our courier partners, bad weather conditions and sudden strikes.
10. Tracking Details
The tracking details of the shipment along with the carrier information will be mailed to you once the product is out for delivery.
11. Delivery Package Policy
All our products are quality checked and come in a tamper proof packaging. Please do not accept or open the package if it is tampered or damaged. During such instances, we request you to take photos of the tampered/damaged area, not sign acceptance of the package, and return the package back to the carrier. Should you accept such a package, it will be deemed that the product was received in a good condition.
12. Contact Us
If you have any questions about this Shipping Policy or your order, please contact us:
Majestic Maharaja Silks
Email: online.majesticmaharaja@gmail.com
Phone: +91 89401 24555
Address: 74/9, Gandhiji Road, Thanjavur – 613001, Tamil Nadu, India
Website: www.majesticmaharaja.online