Last updated: 17 August 2026
This Privacy Policy describes how Majestic Maharaja Silks (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit, use, or make a purchase from www.majesticmaharaja.online (the “Site”) or otherwise communicate with us. By using our Site, you agree to the collection and use of information in accordance with this Policy.
Our Site is hosted on Shopify, which provides the online e-commerce platform that allows us to sell our products to you. Please read this Policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We collect several types of information in order to provide and improve our products and services to you.
Personal Information You Provide.
When you browse the Site, create an account, place an order, subscribe to our newsletter, or contact us, we may collect:
- Contact details — such as your first and last name.
- Order and delivery information — including your billing address, shipping address, phone number, and email address.
- Payment information — including payment card details, UPI, or other payment method information (processed securely by our payment providers).
- Account information — such as your username, password, order history, and saved preferences or wishlist items.
- Communications — such as reviews, feedback, survey responses, and any messages you send to our customer support.
Information We Collect Automatically.
When you access the Site, we may automatically collect certain information about your device and browsing activity, including:
- Device and technical data — your IP address, browser type, device type, operating system, and language settings.
- Usage data — such as the pages you view, the products you browse, the time and date of your visit, and how you interact with the Site.
- Cookies and tracking data — collected through cookies and similar technologies (see Section 4 below).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfil your orders, arrange delivery, and send order confirmations and invoices.
- To create and manage your account and provide faster checkout.
- To provide customer support and respond to your enquiries, requests, and complaints.
- To send you marketing communications, newsletters, offers, and updates about new arrivals (where you have consented).
- To personalise your experience and improve our Site, products, and services.
- To detect, prevent, and address fraud, security issues, and other prohibited or illegal activities.
- To comply with our legal obligations and enforce our terms and policies.
3. How We Share Your Information
We do not sell your personal information. We may share your information with trusted third parties who help us operate our business, including:
- Shopify — which hosts our online store and processes data on our behalf.
- Payment processors — who securely handle payment transactions.
- Shipping and logistics partners — who deliver your orders to you.
- Marketing and analytics providers — who help us send emails, run campaigns, and understand how our Site is used.
- Legal and regulatory authorities — where required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety and that of our customers.
These third parties are only permitted to use your information as necessary to provide their services to us and are required to keep it secure and confidential.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your browsing experience, remember your preferences, keep items in your cart, and analyse Site traffic. Cookies are small data files stored on your device.
You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. However, if you disable cookies, some parts of the Site may not function properly.
5. Data Security
We implement appropriate technical and organisational security measures, including SSL encryption, to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this Policy, including to satisfy any legal, accounting, tax, or reporting requirements, and to resolve disputes or enforce our agreements. When your information is no longer needed, we securely delete or anonymise it.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access — to request a copy of the personal information we hold about you.
- Correction — to request correction of inaccurate or incomplete information.
- Deletion — to request deletion of your personal information, subject to legal exceptions.
- Portability — to receive your data in a portable format.
- Withdraw consent — to opt out of marketing communications at any time.
To exercise any of these rights, please contact us at online.majesticmaharaja@gmail.com. We may need to verify your identity before responding to your request.
8. Marketing Communications
If you have subscribed to our newsletter or opted in to receive promotional messages, we may send you emails or messages about new arrivals, sales, and special offers. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
9. Third-Party Links
Our Site may contain links to third-party websites or social media platforms (such as Instagram, Facebook, Pinterest, X, and YouTube). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children’s Privacy
Our Site is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
11. International Users
If you are accessing our Site from outside India, please be aware that your information may be transferred to, stored, and processed in India or other countries where our service providers operate. By using our Site, you consent to such transfer and processing.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Majestic Maharaja Silks
Email: online.majesticmaharaja@gmail.com
Phone: +91 89401 24555
Address: 74/9, Gandhiji Road, Thanjavur – 613001, Tamil Nadu, India
Website: www.majesticmaharaja.online